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Privacy Policy | TOROBI OFFICIAL

1. Introduction

At TOROBI OFFICIAL ("we", "us", "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using our services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information: When you register an account or make a purchase, we may collect:

  • Name and contact information (email, phone number)
  • Game account details (User ID, Zone ID, Server ID)
  • Transaction history and order details
  • Payment information (processed securely by our payment partners)

Automatically Collected Information: We may also collect:

  • IP address and device information
  • Browser type and version
  • Pages you visit and time spent
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for:

  • Processing and delivering your orders
  • Verifying your identity and preventing fraud
  • Communicating with you about your orders
  • Improving our services and customer experience
  • Complying with legal obligations
  • Sending promotional offers (with your consent)

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • SSL encryption for all data transmission
  • Secure database storage with access controls
  • Regular security audits and updates
  • Limited employee access to sensitive data

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Third-Party Services

We may share your information with trusted third parties to provide our services:

  • Payment Processors: To process your payments securely
  • Game API Providers: To deliver top-ups to your game account
  • Email Service: To send order confirmations and updates
  • Analytics: To understand how users interact with our site

These third parties are contractually obligated to protect your information and use it only for the intended purpose.

6. Cookies

We use cookies and similar tracking technologies to:

  • Remember your login session
  • Understand your preferences
  • Analyze site traffic and usage
  • Personalize your experience

You can control cookie settings through your browser preferences. However, disabling cookies may affect certain features of our website.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of your data
  • Correction: Update inaccurate information
  • Deletion: Request deletion of your data
  • Restriction: Limit how we use your data
  • Portability: Receive your data in a structured format

To exercise these rights, please contact our support team.

8. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce our agreements
  • Improve our services

Transaction records are typically retained for 7 years for tax and legal purposes.

9. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Significant changes will be notified via email or a prominent notice on our website.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

WhatsApp Support (Click to Chat)

support.torobiofficial@gmail.com